Organic Underwear Returns | Marc Skid
The mission of Marc Skid is to provide its customers with the world’s best underwear, all while helping to Feed, Cure and Save the world. Together we can make this planet a better place--one pair of undies at a time. However, if you’re reading this Return Policy, it is likely we missed the Marc with your pair of underwear. We want to make sure people love their Marc Skid underwear and take pride in participating in our mission to better our world. Marc Skid wants to build an ongoing relationship with you so we can continue to make our Marc on the world.
How will we try to bring back a smile to your face when we’ve missed the Marc? Easy! If, within the first 30 days of getting a pair of Marc Skid underwear you’re not overjoyed with that pair, we will provide an exchange or refund within 30 days of being informed of your dissatisfaction. This guarantee goes for one-pack purchases and for one pair of a multi-pair pack purchase.
MORE DETAILS ON RETURNS
Whether you bought a single-pack or multi-pack, we do not want back that first pair if they’ve been private with your privates. And, although we offer an exchange or refund, we cannot return the amount of your purchase that was donated to charity.
Please note a few additional conditions:
- The exchange/refund without a return is limited to one pair of worn underwear
- If the worn pair are part of a multi-pack, the additional underwear will need to be returned unworn, unwashed, and in the original state before any exchange or refund can be processed.
- This only applies to first order per household.
- All exchange or refund requests must be made within 30 days of purchase.
- If you choose an exchange rather than a refund, the item will be shipped free of charge.
MARC SKID STANDARD POLICY
- We require that you contact us before sending anything back for either an exchange or a refund. Please email firstname.lastname@example.org.
- Exchanges/Returns must be requested within 30 days of the delivery of your purchase.
- All items must be unworn, unwashed and in original condition. We cannot accept back items that have been worn.
- For any authorized return or exchange, the return shipping is on us. You’ll receive a prepaid label from Marc Skid when you contact us.
- Once your item(s) reach us, your exchange or refund will be processed promptly.